DISTINGUISHING FEATURES OF THE CLASS: The work involves performance of support service functions associated with the administration of public health services and programs. The purpose of the class is to relieve the professional staff of the more routine duties. Incumbents assist professional staff with client case management, monitor reports of essential public health information, produce communications and maintain records regarding such information as required. Additionally, incumbents prepare bills, maintain records including financials, provide information to clients relative to all aspects of available programs and benefits, may perform routine health and financial screenings, schedule appointments, and assist with education and outreach. Some after hour and/or weekend work is required as needed. Work is performed in accordance with established guidelines, under direct supervision of higher-level Health Department staff. Supervision of others is not a function of the position. Performs related work as required.
TYPICAL WORK ACTIVITIES: (Illustrative only)
Typical Work Activities are intended only as illustrations of possible types of work that might be appropriately assigned to an incumbent of this title. Work activities that do not appear above are not excluded as appropriate work assignments, as long as they can be reasonably understood to be within the logical limits of the job.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Working knowledge of public health programs and services relative to immunization, communicable diseases, prevention, etc.; working knowledge of related community and county resources; ability to prepare informational materials on public health programs and issues, including flyers, pamphlets, audio‑visual presentations; ability to analyze and organize data and prepare records and reports; ability to learn and use computer software and perform web research; ability to communicate effectively both orally and in writing, to groups and individuals; ability to maintain accurate records; ability to deal effectively and objectively with clients of diverse socio-economic backgrounds and cultures; good listening skills, social perceptiveness; tact; confidentiality; good judgment.
MINIMUM QUALIFICATIONS: Either
PLEASE NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.
SPECIAL REQUIREMENT: Work after normally scheduled hours and/or work on weekends is required.
7/10; 10/16; 11/17