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Putnam County

Personnel Department


DISTINGUISHING FEATURES OF THE CLASS This is professional work of a difficult nature involving supervising the casework activities of the Child Protective Services (CPS) staff. Work is performed under supervision of a higher-level administrator, and supervision is exercised over a number of employees. Performs related work as required.

TYPICAL WORK ACTIVITIES: (Illustrative only)

  • Supervises, directs and trains CPS casework staff in investigations, assessments, planning and implementation of services;
  • Monitors each CPS caseworker’s cases to ensure timeliness, appropriateness, and consistency with legal and professional policies and requirements;
  • Directs and actively meets with caseworkers in assuring the cases accepted and assigned are investigated and carried out in accordance with established procedures;
  • Accepts and assigns all of the reports in Putnam County transmitted from the State Central Register regarding child abuse and maltreatment;
  • Maintains the on-call calendar with the on-call caseworkers, as well as in the Connections network;
  • Assists in formulating casework policy and procedures regarding child abuse and neglect issues;
  • Identifies the need for specialized clinical consultations and aids clinical specialists in complex cases;
  • Reviews all determinations and safety assessments, requests for treatment, plan revisions, case transfers, referrals and case closings;
  • Evaluates staff performance and assesses training needs;
  • Participates in the development, implementation and evaluation of programs and services;
  • Keeps staff informed of changes in laws, regulations, policies and procedures;
  • Performs in-service training for staff and other outside professional agencies;
  • Functions as the on-call supervisor every other month, for the entire month;
  • Prepares reports and correspondence; 
  • May supervise non-CPS caseworkers and clerical staff in merged units;
  • Performs a variety of related activities as required.

Typical Work Activities are intended only as illustrations of possible types of work that might be appropriately assigned to an incumbent of this title. Work activities that do not appear above are not excluded as appropriate work assignments, as long as they can be reasonably understood to be within the logical limits of the job.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:   Good knowledge of modern principles and practices of social casework as applied to children and families; good knowledge of appropriate laws, regulations and programs related to child abuse, neglect and protection; good knowledge of child abuse and neglect investigations techniques; working knowledge of Federal, State and local public welfare laws and programs; ability to prepare written reports, petitions and other necessary documents; ability to communicate effectively, both orally and in writing; ability to supervise, advise and instruct the work of others; ability to establish and maintain effective working relationships; good listening skills, social perceptiveness; tact; confidentiality; good judgment.


  1. Master’s degree in social work, Elementary Education, or other Human Services field, and four (4) years of full-time paid experience with a public or private agency adhering to acceptable standards in social work, which includes at least three (3) years in child protective or child and family service casework; or
  2. Bachelor’s degree in social work, Elementary Education, or other Human Services field, and six (6) years of casework experience as stated in (a) above; or
  3. An equivalent combination of training and experience as described in (a) and (b) above.

PLEASE NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.

SPECIAL REQUIREMENT: Possession of a current, valid Motor Vehicle Operator's license with a cleaning driving record at time of appointment.


1/04; 8/06; 1/09; 12/22

Competitive Class

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Mission Statement

Our mission is to administer, in a fair and equitable manner, the provisions of New York State Civil Service Law and Putnam County Civil Service Rules with respect to the offices and employments in the classified service of Putnam County and the civil divisions therein, which include the towns, villages, school districts, libraries and special districts.

It is Putnam County Personnel Department’s responsibility to ensure Putnam County taxpayers of a public workforce qualified for their jobs pursuant to the principles of selection according to merit and fitness as set forth in Article 5, §6 of the New York State Constitution.

  • Paul Eldridge

    Personnel Officer

Putnam County Office Building

40 Gleneida Avenue
Carmel, New York 10512

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