DISTINGUISHING FEATURES OF THE CLASS: This is clerical work of a recurring nature performed in the County Department of Finance. Incumbent is responsible for assisting in the planning and coordination of all activities concerned with the collection of real property taxes, including delinquent tax accounts turned over to the County by town and school Tax Collectors in accordance with the Real Property Tax Law and related laws. The duties include telephone collection work, as well as mailing, posting, and advertising of delinquent accounts in accordance with law. The work is performed under the general supervision of the Tax Collection Supervisor. Supervision is usually exercised over a small group of subordinate clerical personnel. Performs related work as required.
TYPICAL WORK ACTIVITIES: (Illustrative only)
Typical Work Activities are intended only as illustrations of possible types of work that might be appropriately assigned to an incumbent of this title. Work activities that do not appear above are not excluded as appropriate work assignments, as long as they can be reasonably understood to be within the logical limits of the job.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES & PERSONAL CHARACTERISTICS: Good knowledge of the New York State Real Property Tax Law as it pertains to the collection of delinquent taxes; good knowledge of business math; good knowledge of business English; good knowledge of the methods and procedures used in the maintenance of records; ability to communicate both orally and in writing; ability to deal calmly, tactfully and sensitively with citizens who may be under stress, ability to plan, organize and direct the work of subordinate clerical personnel in a manner conducive to full performance and high morale; ability to assume responsibilities; tact.
MINIMUM QUALIFICATIONS: Either
SUBSTITUTION NOTE: Post-secondary level education in accounting, business, public administration, or a closely related field may be substituted for the required experience indicated above on the basis of thirty (30) college credits per year of experience.
NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.
3/04; 2/08; 1/09