DISTINGUISHING FEATURES OF THE CLASS: This is highly specialized technical work with responsibility for the overall operation of various State-developed computer systems for the Department of Social Services. Responsibilities include LAN/WAN administration, security access control, database management, and hardware and software maintenance. Work is performed under general supervision of the Coordinator of Information Technology and Staff Development or other high-level administrator. Supervision may be exercised over Data Entry Operators or other technical personnel. Performs related work as required.
TYPICAL WORK ACTIVITIES: (Illustrative only)
Typical Work Activities are intended only as illustrations of possible types of work that might be appropriately assigned to an incumbent of this title. Work activities that do not appear above are not excluded as appropriate work assignments, as long as they can be reasonably understood to be within the logical limits of the job.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Good knowledge of the principles and practices of LAN and WAN administration and computer networking; good knowledge of the principles and practices of computer systems (hardware/software) troubleshooting; good technical skills to repair and maintain computer network systems; ability to analyze and solve problems; ability to supervise; ability to effectively communicate both verbally and in writing; ability to establish and maintain effective working relationships with others; ability to carry out complex oral and written instructions; initiative; resourcefulness.
MINIMUM QUALIFICATIONS: Either
PLEASE NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.
SUBSTITUTION NOTE: With a bachelor’s degree, successful completion of an additional three (3) credit hour course beyond the thirty (30) credit hour requirement in management information systems, computer science, information technology or a closely related field may be substituted for three (3) months of experience.
SPECIAL REQUIREMENT: Access to transportation may be required to complete possible field work assignments in a timely and efficient manner.
10/03; 1/09; 9/13; 5/21