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Putnam County

Personnel Department


DISTINGUISHING FEATURES OF THE CLASSThis is paraprofessional work with responsibility to provide support and assistance to child victims of crime and their non-offending family members.  Work is performed under direct supervision of the Child Advocacy Center (CAC) Program Coordinator, with leeway allowed for the exercise of independent judgment in routine matters. Supervision is not a requirement of this position. Performs related work as required.

TYPICAL WORK ACTIVITIES: (Illustrative only)

  • Provides individual and group support services to child victims of crime and their non-offending family members;
  • Provides crisis intervention and short-term counseling;
  • Assesses victim needs and makes appropriate referrals;
  • Advocates for victims, ensuring their needs are addressed within the community and criminal justice systems;
  • Provides assistance for victims in completing compensation claims and CVB affidavits;
  • Provides assistance and information on shelters, restraining orders, availability of counseling and explanation of court process;
  • Confers with attorneys, law enforcement and Child Protective Services on the issues affecting a victim’s ability and willingness to cooperate with the investigation and prosecution;
  • Accompanies law enforcement and Child Protective Services on home visits;
  • Participates in CAC multidisciplinary monthly case review meetings;
  • Provides transportation and accompaniment to forensic medical evaluations, court, police and District Attorney’s Office;
  • Provides follow-up and outreach through phone and home visits;
  • Maintains appropriate case documentation and statistics;
  • Organizes and presents seminars on victimization with emphasis on family violence prevention;
  • Performs a variety of related activities as required.

Typical Work Activities are intended only as illustrations of possible types of work that might be appropriately assigned to an incumbent of this title. Work activities that do not appear above are not excluded as appropriate work assignments, as long as they can be reasonably understood to be within the logical limits of the job.

FULL PERFORMANCE KNOLWEDGES, SKILLS, ABILITIES & PERSONAL CHARACTERISTICS  Good knowledge of Family and Criminal Court procedures; good knowledge of laws and regulations pertaining to the rights of victims; good knowledge of policies and procedures of the Child Advocacy Center; good knowledge of policies and procedures of Child Protective Services; good knowledge of the dynamics associated with child abuse and domestic violence; good knowledge of community resources and ability to make appropriate referrals; skill in public speaking; ability to deal with people in sensitive and traumatic situations; ability to facilitate support group sessions; ability to establish effective working relationships with clients and professionals; ability to work independently; tact; emotional maturity; good judgment.


  1. Associate’s Degree in criminal justice or a human services field, and two (2) years of work experience in the fields of child abuse, domestic violence, or related fields;
  2. Associate’s Degree and three (3) years of work experience in the fields of child abuse, domestic violence, or related fields;
  3. Graduation from high school or possession of a comparable diploma and five (5) years of work experience in the fields of child abuse, domestic violence, or related fields;
  4. An equivalent combination of education and experience as described in a), b) and c) above.

SUBSTITUTION NOTE: Post-secondary level education in the areas of study described above (a) may be substituted for one (1) year of the required experience indicated above on the basis of thirty (30) college credits per year of experience. At least one (1) year of experience in the fields described above is required.

PLEASE NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.


Access to transportation is required to perform field work responsibilities in a timely and efficient manner.


05/05; 11/06; 1/09; 1/22

Competitive Class

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Mission Statement

Our mission is to administer, in a fair and equitable manner, the provisions of New York State Civil Service Law and Putnam County Civil Service Rules with respect to the offices and employments in the classified service of Putnam County and the civil divisions therein, which include the towns, villages, school districts, libraries and special districts.

It is Putnam County Personnel Department’s responsibility to ensure Putnam County taxpayers of a public workforce qualified for their jobs pursuant to the principles of selection according to merit and fitness as set forth in Article 5, §6 of the New York State Constitution.

  • Paul Eldridge

    Personnel Officer

Putnam County Office Building

40 Gleneida Avenue
Carmel, New York 10512

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