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Putnam County

Personnel Department


DISTINGUISHING FEATURES OF THE CLASS:  This is responsible technical work which involves computer and network systems administration across County departments. The incumbent of this position is responsible for the installation, configuration, maintenance, and operation of Local Area Network (LAN) components, web application integration, and the interfacing of operating systems and hardware within the County network. Incumbent acts as liaison and main contact with all County departments relative to network maintenance and support, internet connectivity, and the troubleshooting of problems. Responsibilities also include the implementation and supervision of County department websites and web pages. Work is performed under general supervision of the Director of Information Technology and IT Systems Supervisor, requiring considerable exercise of independent judgment. Supervision is not a responsibility. Performs related work as required.


  • Monitors and oversees daily operations and performance of County network systems and infrastructure;
  • Organizes and manages effective communications across County departments regarding network usage, related software and hardware, associated procedures, and network and connectivity problems;
  • Participates in the configuration, installation, maintenance and repair of local area network (LAN) hardware and software;
  • Participates in the installation and configuration of desktop and laptop computers, computer operating systems and peripheral equipment to domains/LANs;
  • Identifies needs and requirements for network usage across County departments;
  • Diagnoses, troubleshoots, and, if possible, repairs desktop and laptop PC hardware, software, associated computer operating systems and peripheral equipment, connectivity, security and password problems;
  • Oversees the development, design and maintenance of County website and department web pages using HTML, web utilities, graphics, database, word-processing, and/or web design software;
  • Assists in the development of procedures and practices of network management and maintenance;
  • Performs periodic preventive maintenance in accordance with manufacturer recommendations and departmental standards;
  • Develops and prepares network documentation, specifications, standards, instructions and user manuals as needed;
  • Keeps abreast on new industry developments, methodologies, software and hardware, and peripheral equipment, and provide recommendations to improve network productivity and functionality;
  • Moves and lifts heavy equipment for set-up, installation, repair, de-installation, or maintenance;
  • May respond to user calls and emails for maintenance, service, repairs or other computer system related problems, and provides resolutions to problems;
  • May order and maintain equipment and supplies;
  • Performs related functions as required.

Typical Work Activities are intended only as illustrations of possible types of work that might be appropriately assigned to an incumbent of this title. Work activities that do not appear above are not excluded as appropriate work assignments, as long as they can be reasonably understood to be within the logical limits of the job.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:  Thorough knowledge of principles and practices of networking and computer system (software and hardware) operations, analysis and troubleshooting; thorough knowledge of data communications and electronics terminology; thorough knowledge of web utilities and web design software; good technical aptitude and ability stay current with changes in technology; ability to install, configure, maintain, repair and upgrade a variety of network and computer hardware and software, including operating systems, drivers and related software for peripheral components, etc.; ability to express ideas clearly and effectively, both orally and in writing; ability to understand and follow oral and written instructions; ability to establish and maintain effective working relationships; skill and dexterity in the use of tools; physical ability to move equipment and supplies.


  1. Bachelor’s degree in computer science, Information Science, Web Development, Network Administration or a related field, and four (4) years of full-time paid experience in the computer technology field which must have involved system or program design, network maintenance, web design or related computer technology activities; or
  2. Associate’s degree in Computer Science, Information Science, Web Development, Network Administration or a related field, and six (6) years of full-time paid experience as described in a) above; or
  3. An equivalent combination training and experience as indicated in a) and b) above.

SUBSTITUTION NOTE: Post-secondary level education may be substituted for one (1) year of the required experience indicated above on the basis of thirty (30) college credits per year of experience.

PLEASE NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.



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Mission Statement

Our mission is to administer, in a fair and equitable manner, the provisions of New York State Civil Service Law and Putnam County Civil Service Rules with respect to the offices and employments in the classified service of Putnam County and the civil divisions therein, which include the towns, villages, school districts, libraries and special districts.

It is Putnam County Personnel Department’s responsibility to ensure Putnam County taxpayers of a public workforce qualified for their jobs pursuant to the principles of selection according to merit and fitness as set forth in Article 5, §6 of the New York State Constitution.

  • Paul Eldridge

    Personnel Officer

Putnam County Office Building

40 Gleneida Avenue
Carmel, New York 10512

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