DISTINGUISHING FEATURES OF THE CLASS: This is paraprofessional work in the Probation Department involving the performance of intake services. The incumbent of this position is responsible for interviewing individuals to determine the eligibility and suitability of a complaint for petitioning to Family Court, and to ascertain whether the issue can be resolved without Family Court intervention. The incumbent may also respond to an individual's crisis, make referrals to a variety of social agencies and consult with professional probation staff when necessary. Work is performed under the direct supervision of a Probation Supervisor. Supervision is not a function of the class. Performs related work as required.
TYPICAL WORK ACTIVITIES: (Illustrative only)
Typical Work Activities are intended only as illustrations of possible types of work that might be appropriately assigned to an incumbent of this title. Work activities that do not appear above are not excluded as appropriate work assignments, as long as they can be reasonably understood to be within the logical limits of the job.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Good knowledge of community social resources; working knowledge of the behavioral sciences; ability to learn Family Court laws and procedures; ability to deal with people under emotional stress; ability to communicate both orally and in writing; good judgment; emotional maturity; physical condition commensurate with the demands of the position.
MINIMUM QUALIFICATIONS: Either
PLEASE NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.