DISTINGUISHING FEATURES OF THE CLASS: Work involves providing assistance and care of various types to the elderly, in support of a variety of Office for Senior Resources activities and programs. Responsibilities include providing assistance to senior citizens relative to awareness and explanation of, application to, and paperwork for a range of programs and benefits available to them, both on the County level and other sources. Incumbents may act as liaison or advocate for senior citizens relative to such programs or benefits. Specific duties will vary according to program assignment. Incumbents may make home visits when required. Work is performed under direct supervision. Performs related work as required.
TYPICAL WORK ACTIVITIES: (Illustrative only)
When assigned to day care site:
When assigned to Outreach Program:
When assigned to Weatherization Referral And Packaging (WRAP) Program:
When assigned to Medical Transportation Program:
Typical Work Activities are intended only as illustrations of possible types of work that might be appropriately assigned to an incumbent of this title. Work activities that do not appear above are not excluded as appropriate work assignments, as long as they can be reasonably understood to be within the logical limits of the job.
FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Good knowledge of geographic area served by the Office for Senior Resources and its social conditions; good knowledge of the characteristics, needs and interests of the elderly; working knowledge of community resources and county programs for senior citizens; ability to understand and carry out non‑technical oral and written directions; ability to communicate with elderly people who may have physical or language difficulties; ability to relate to and motivate elderly people; empathy in handling sensitive human problems; dependability; neat appearance.
Graduation from high school or possession of a comparable diploma.
11/97; 9/06; 10/06; 7/09; 5/14
[changed from Labor Class per NYS CSC 7/15/09]
Donald B. Smith
County Government Campus
110 Old Route 6, Building 3
Carmel, NY 10512